نظرة عامة على الوظيفة
- مستوي الخبرة
- +4 سنوات
- نوع العمل
- دوام كامل
- نوع مكان العمل
- Not specified
- الموقع
- القاهرة
- Job function
- إدارة المشاريع
- اخر موعد للتقديم
- 16 مارس 2025
عن الوظيفة
Leadership and Team Management:
- Set goals for performance and deadlines in ways that comply with the company’s plans and vision and communicate them to subordinates.
- Monitor employee productivity and provide constructive feedback and coaching.
- Receive complaints and resolve problems.
- Settle reception team schedule.
- Train receptionists for excellent customer service.
Operations Management:
- Achieve the sales target.
- Inventory follow up and monitoring.
- Coordinate medical and non-medical training with Head office and medical director.
- Branch events arrangement.
- Deal with pharmaceutical companies.
- Responsible for the full patient journey and to assure they are getting the best experience
- Encourage the customers to add their review on Google maps
- Generate marketing material from patients by asking them for photos & review on their accounts
Business Development:
- Acquire one new account weekly to join our B2B network to increase the traffic
- Account could be retail chains or big corporates, to be aligned with BD Manager
Administrative & Reporting:
- Pass on information from the upper management to empolyees and vice versa
- Prepare and submit performance reports.
- Follow up doctor’s target sheets
- Documentations and doctors work flow on Odoo system.
- Collect before and after doctor’s photos and video.
- Assure quality and infection control inside the branch.
- Follow up daily calls and reservations of patients
- Assure that each patient sign the proper consent and attached it on Odoo
المتطلبات
Education:
High School Diploma or equivalent; Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred.
Experience:
4+ years of experience in a management or leadership role, preferably in the beauty, wellness, or healthcare industry.
Strong understanding of beauty treatments, services, and products is a plus.
Experience with financial management, including budgeting and cost control.
Skills:
Excellent leadership, communication, and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
Exceptional customer service and client relationship management skills.
Ability to work under pressure in a fast-paced environment.
Proficient in MS Office Suite and clinic management software (e.g., scheduling and POS systems).
Certifications:
Certification in health and safety or first aid is preferred.
