نظرة عامة على الوظيفة
- مستوي الخبرة
- +2 سنوات
- نوع العمل
- دوام كامل
- نوع مكان العمل
- Not specified
- الموقع
- القاهرة
- Job function
- الكتابة والمحتوى
- اخر موعد للتقديم
- 01 يونيو 2022
عن الوظيفة
Someone who has exceptional oral and written communication skills and is able to develop engaging content.
If you’re a ‘people person’ with customer service skills and the ability to moderate online and offline conversations with our community, and want to be involved in a project that will change the traditional trade market in Egypt, then we would like to meet you.
Job responsibilities:
Your day in a Nutshell might include:
Overseeing the brand community across social channels and analyzing content for insights and optimization.
Generating performance analysis; leverage insights and learnings to inform monthly content briefs.
Developing the community by participating in discussions, identifying influencers within the community and engagement opportunities with them.
Managing consumer support via social channels, website, and emails coordinating with internal teams for consistently offering timely and correct answers for consumer interactions.
Building and managing the tracking and reporting for all social channels and consumer support.
المتطلبات
We are looking for you if:
You have Agile mindset that's adaptable, and thrive in a dynamic and changing culture.
You possess strong presentation and relationship building skills.
You are an excellent communicator.
You have a growth mindset with a “can do” attitude.
You enjoy solving problems and simplifying complicated challenges.
You are a high-spirited person who finds a way to enjoy every moment at work and life.
You fit the bill if:
You have proven experience in Community Management for 2 to 3 years.
You have a technical aptitude, experience with different social media platforms (Facebook, Twitter and Instagram) in managing brand profiles and community management and a natural skill for trending modes of communication.
You have experience in managing consumer interactions on a daily basis, building and engaging communities, establishing one-to-one conversations, and driving brand affinity
You're able to communicate fluently in both Arabic and English