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Concentrix

Customer Service Representative (German & English)

Concentrix · القاهرة

دوام كامل

غير مطلوب الخبرة

نظرة عامة على الوظيفة

مستوي الخبرة
غير مطلوب الخبرة
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
القاهرة
Job function
خدمة العملاء
اخر موعد للتقديم
08 أغسطس 2022

عن الوظيفة

As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:

• handling incoming inquiries from customers via the phone, email and on online,

• providing support for customers to effectively resolve their queries,

• using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,

• updating our systems with complete and accurate details regarding your customer interactions. Benefits:

• Competitive salary

• A bright, modern, and exciting place to work, with excellent staff facilities

• Performance related pay

• Voluntary Medical plan

• Transportation allowance

• Life insurance

• Annual reward and recognition events

• Holiday pay

• Access to training and development opportunities


Job responsibilities:

المتطلبات

We know that customer service isn’t for everyone. To be considered for this role, we’ll need you to have the following:

• Excellent communication and interpersonal skills (written & verbal)

• High school diploma

• 3 -6 six months of relevant Customer Service experience (preferred)

• Highly motivated and strong work ethic.

• Courteous, friendly, and professional manner

• Strong computer skills and attention to details

• Ability to work to deadlines and targets

• Flexibility in your approach to work to meet the changing needs of the business

• Ability to work as a team member, as well as independently This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.

Salary: 14K to 16K EGP

المهارات

خدمة العملاء