Job description

- Act as a technical supervisor and coach for junior team members (Customer Insights) Manage and support project pipeline and delivery for own projects and junior team members’ projects. 
- Initiate and drive Customer Insights projects to completion with minimal guidance Generate actionable insights through deep understanding of customer behavior and trend analysis 
- Propose the appropriate measurement methodologies to understand and assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers Gather, validate, and explore data in order to find hidden insights and patterns 
- Drive value creation opportunities through integrating, and interpreting information from multiple data sources and business stakeholders 
- Implement different customer behavior analysis techniques, to identify opportunities for driving customer value Interpret customer data, through advanced analytics techniques, to identify trends, patterns, and causal analysis to assist in understanding customer behavior 
- Implement advanced analytics techniques to translate large and complex datasets into concise easy-to-use insights 
- Partner with Business and Data Engineering teams to solve business problems and identify opportunities for building ready for use data products 
- Effectively communicate results, insights and data-driven recommendations to stakeholders and executive leadership

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