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Marriott International

EBC Sales Executive

Marriott International ·

دوام كامل

+2 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+2 سنوات
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
Not specified
Job function
المبيعات وتطوير الأعمال
اخر موعد للتقديم
10 سبتمبر 2024

عن الوظيفة

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

المتطلبات

English Language Proficiency , Computer Skills

المهارات

المبيعات وتطوير الأعمال

وظائف مشابهة

Career180

Career180

منذ شهرين

Customer Support Representative
متبقي 16 يومًا

القاهرة (هجين)

دوام كامل

+1 سنة

Respond to users' inquiries and resolve issues in a timely, professional, and friendly manner.Handle incoming messages across the company's communication channels.Investigate and resolve user concerns, escalating complex cases when necessary.Follow up with users to ensure their issues are resolved.Maintain accurate records of inquiries, issues, and resolutions.Report recurring issues, user feedback, and common inquiries to the relevant team.Ensure a positive and professional experience for all users.