نظرة عامة على الوظيفة
- مستوي الخبرة
- +2 سنوات
- نوع العمل
- دوام كامل
- نوع مكان العمل
- Not specified
- الموقع
- Not specified
- Job function
- تكنولوجيا المعلومات والتكنولوجيا
- اخر موعد للتقديم
- 06 سبتمبر 2024
عن الوظيفة
- Install and configure computer hardware operating systems and applications.
- Monitor and maintain computer systems and networks.
- Talk to staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Replace parts as required.
- Provide support, including procedural documentation and relevant reports.
- Follow diagrams and written instructions to repair a fault or set up a system.
- Support the roll-out of new applications.
- Set up new users' accounts and profiles and deal with password issues.
- Respond within agreed time limits to call-outs.
- Work continuously on a task until completion (or referral to third parties, if appropriate).
- Priorities and managing many open cases at one time.
- Rapidly establish a good working relationship with customers and other professionals, such as software developers.
- Test and evaluate new technology.
- Conduct electrical safety checks on computer equipment.
Job responsibilities:
المتطلبات
- Required university degree in IT-related field. - Minimum 2 years of experience. - General knowledge of IT infrastructure - Has a broad understanding of end-to-end business processors like scheduling preventive maintenance, corrective maintenance, and trouble ticket handling - ITIL qualification is preferable - Very good in English (read/write)