Engineer, design, deploy and configure LAN/WAN architectures including switches (L2/L3), routers, load

balancers, VPNs, firewalls, wireless controllers, and access points.

· Provide lead support and troubleshooting for IP technologies, including but not limited to, voice and data

network connectivity, routing protocols (BGP, OSPF, etc.), VPNs, SIP, and QoS.

· Provide lead support and troubleshooting for Layer 2/3 technologies, including but not limited to,

Ethernet (Switched, FastE, GigE), Spanning Tree, VLANs, STP, Trunking,

· Provide lead support and troubleshooting for application delivery technologies such as local and global

load balancers (LTM/GTM), WAN optimizers, etc.

· Administer and maintain various IT network security control systems such as firewalls, intrusion

prevention systems, virtual private networks, and end point protection.

· Configuration, deployment, maintenance of VoIP system components and software

· Troubleshoot and repair network-related problems collaborating with cross-functional teams, third parties

and key stakeholders.

· Ensure that network links and equipment are properly monitored and that alerts are addressed in a

timely manner.

· Provide level 2 technical support for problems identified on the network and to support the

implementation of new solutions.

· Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and

intrusion detection systems.

· Manage optimal operation of, WAN Optimizers, Load Balancers, and VPN Gateways

· Implementation and troubleshooting of monitoring tools like Solarwinds

· Take part in the design and implementation of new solutions and improving resilience of the current

environment.

· Monitor utilization trends, manage network performance, and assure maximum uptime; Perform

technical tuning of the network systems to improve performance.

· Manages vendor relationships in all related technologies (HW, SW, Data and SIP Circuits, etc.) so that

services are delivered to us effectively and efficiently.

· Participate in development of design and architectural strategy to include technology standardization and

modernization.

· Establish and maintain regular written and verbal communications with stakeholders, department heads,

and end users regarding pertinent network activities.

· Documentation - Create and maintain documentation as it relates to network configuration, network

mapping, and IT network processes and procedures.

· Plan, test and respond to Business Continuity and Disaster Recovery events.

· Actively participate in Off-Hour Operations, Weekend Work and On-Call Rotation Shifts to provide 24 x 7

support.

· IT Service Management – Good understanding of ITIL best practices and SLAs

· Maintain knowledge of networking related topics, including emerging technologies, industry best

practices, and regulatory/compliance related concerns