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nana

Operations Performance Supervisor

nana · القاهرة

دوام كامل

+3 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+3 سنوات
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
القاهرة
Job function
العمليات وإدارة سلسلة التوريد
اخر موعد للتقديم
01 سبتمبر 2022

عن الوظيفة

Description

About Nana:

Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.

Highlights:
Nana funding: $79M
Current funding stage: Series C
Nana is backed by: STV, MEVP, SVC, Impact46, FIM Partners, Jahez, Sunbulah group, FAITH Capital, Wamda Capital, Quencia Capital, Watar Partners, and more.

Responsibilities:

  • Continuously improve operations processes using different methodologies.
  • Identify the needed changes in both ground operations and shopper app in order to increase the automation in the rider experience.
  • Determine optimal cost and quality targets for relevant stakeholders in the operations organization.
  • Use existing tools and methodology to conduct in-depth analysis to identify issues, problems, and opportunities.
  • Ensure performance reports are produced according to specifications and distributed according to the agreed timetable.
  • Take the lead on planning needed shoppers/delivery men in each zone according to the forecast of the growth team.
  • Ensure and control a high utilization for nana delivery partners in order to reduce the CPO.
  • Build a fraud engine to dedicate any possible fraud scenarios.

Requirements

  • Bachelor’s degree in relevant field
  • 3-5 years’ experience in the related area preferred with the logistics field
  • Ability to develop new ideas and influence business decisions
  • Great interpersonal skills and the ability to work with different types of people.
  • Good analytical and modeling skills


Job responsibilities:

المهارات

العمليات وإدارة سلسلة التوريد