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IT Dynamics

Presales Engineer

IT Dynamics · القاهرة

دوام جزئي

+2 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+2 سنوات
نوع العمل
دوام جزئي
نوع مكان العمل
Not specified
الموقع
القاهرة
Job function
المبيعات وتطوير الأعمال
اخر موعد للتقديم
29 ديسمبر 2024

عن الوظيفة

Works with Business Applications, vendors, consultants, contractors, and IT personnel. Assists with sizing and design guidance for integrated IT solutions. Provide architectural, technical guidance and design, improvements, and planning to support customers. Produce accurate BoM's based on customer requirements Provide validated solutions designs. Support Customers with relevant product materials and reports for site preparation and competitive information. Providing technical explanation/support for sales solutions as per request. Manage and support the pre-sales process in cooperation with the sales and technical team. Processing with customer’s requests for pricing. Participating in customer’s calls with Sales Account Mangers. Assist Account Mangers with presenting solutions to clients. Providing advice regarding architectural questions, product prerequisites, product features, etc.…Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.

المهارات

Sales المبيعات وتطوير الأعمال

وظائف مشابهة

Career180

Career180

منذ شهرين

Customer Support Representative
متبقي 16 يومًا

القاهرة (هجين)

دوام كامل

+1 سنة

Respond to users' inquiries and resolve issues in a timely, professional, and friendly manner.Handle incoming messages across the company's communication channels.Investigate and resolve user concerns, escalating complex cases when necessary.Follow up with users to ensure their issues are resolved.Maintain accurate records of inquiries, issues, and resolutions.Report recurring issues, user feedback, and common inquiries to the relevant team.Ensure a positive and professional experience for all users.