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Trivia Travel

Senior Travel Agent

Trivia Travel · القاهرة

دوام كامل

+5 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+5 سنوات
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
القاهرة
Job function
المبيعات وتطوير الأعمال
اخر موعد للتقديم
11 أكتوبر 2023

عن الوظيفة

- Build and maintain strong relationships with clients, understanding their travel preferences, and providing tailored travel solutions

- Offer expert advice and recommendations to clients regarding travel destinations, itineraries, accommodation, transportation, and other related services

- Research and stay up-to-date with the latest travel trends, industry protocols, and changing regulations

- Design and customize travel packages according to clients' requirements

- Handle all aspects of travel arrangements including bookings, reservations, visa processing, and other logistics

- Oversee the entire booking process to ensure accuracy and quality service delivery

- Coordinate with various travel partners, such as hotels, airlines, and car rental agencies, to ensure seamless travel experiences for clients

- Provide excellent customer service throughout the entire travel journey, promptly resolving any issues or concerns that may arise



المتطلبات

- Minimum 5 years of experience working as a Senior Travel Agent or in a related position within the travel industry

- Strong sales skills with a proven track record of achieving and exceeding sales targets

- In-depth knowledge and experience in creating and selling travel packages

- Excellent written and verbal communication skills in English; proficiency in other languages is an advantage

- Ability to build and maintain strong relationships with clients, suppliers, and other team members

- Outstanding organizational and multitasking abilities with attention to detail

- Strong problem-solving skills to handle unexpected situations and provide quick solutions

- Proficient in using travel software systems and other virtual communication tools

- Valid travel industry certifications or relevant qualifications are preferred.

المهارات

Sales المبيعات وتطوير الأعمال

وظائف مشابهة

Career180

Career180

منذ شهرين

Customer Support Representative
متبقي 16 يومًا

القاهرة (هجين)

دوام كامل

+1 سنة

Respond to users' inquiries and resolve issues in a timely, professional, and friendly manner.Handle incoming messages across the company's communication channels.Investigate and resolve user concerns, escalating complex cases when necessary.Follow up with users to ensure their issues are resolved.Maintain accurate records of inquiries, issues, and resolutions.Report recurring issues, user feedback, and common inquiries to the relevant team.Ensure a positive and professional experience for all users.