نظرة عامة على الوظيفة
- مستوي الخبرة
- غير مطلوب الخبرة
- نوع العمل
- دوام كامل
- نوع مكان العمل
- Not specified
- الموقع
- القاهرة
- Job function
- خدمة العملاء
- اخر موعد للتقديم
- 14 يناير 2026
عن الوظيفة
We are seeking a detail-oriented and analytical Workforce Specialist to join our customer service team. In this role, you will be responsible for optimizing staffing levels, scheduling, and forecasting to ensure that our customer service team is adequately staffed to meet service levels and customer demands. Your work will be critical in ensuring efficiency, reducing operational costs, and maintaining high levels of customer satisfaction. The ideal candidate will have strong data analysis skills, a solid understanding of workforce management tools, and the ability to manage resources effectively.
المهارات
خدمة العملاء