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Jobzella

Analyst Social Listening

Jobzella ·

دوام كامل

+4 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+4 سنوات
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
Not specified
Job function
التسويق والعلاقات العامة
اخر موعد للتقديم
30 مايو 2025

عن الوظيفة

Job Purpose:
The Social Listening Analyst is responsible for real-time monitoring of social media and online
conversations to track brand mentions, emerging trends, and potential crises. This role provides
rapid insights to internal teams, refines search queries for accuracy, and ensures timely
escalation of sentiment shifts.
Accountabilities (but not limited to):
Real-Time Monitoring & Alerts:
• Conduct daily tracking of brand mentions, customer sentiment, and competitor activities
across digital and social media channels.
• Identify and flag potential crisis situations, negative sentiment spikes, or brand risks in
real-time.
• Deliver rapid-response alerts and reports to internal teams.
Social Trend & Conversation Tracking:
• Monitor online discussions, emerging issues, and viral content related to the brand or
industry.
• Detect and report shifts in consumer behavior, sentiment, and engagement.
• Identify key influencers, trending topics, and emerging narratives.
Ad-Hoc Deep Dive Analysis:
• Assist in deeper analysis of emerging brand-related topics or crisis situations.
• Support reporting for leadership and cross-functional teams with meaningful insights.
Service Recovery:
• Intervene on high priority cases by deflecting them off public spaces
• Escalate complex issues to the appropriate departments while maintaining ownership until
resolution.

المتطلبات

2-4 years in social listening, online monitoring, or digital analytics.
• Bachelor’s degree in marketing / communications, or related field.
• Proficient in English and Arabic.
• Proficient in platforms like Talkwalker, Brandwatch, Meltwater, Sprinklr or similar.

المهارات

التسويق والعلاقات العامة

وظائف مشابهة

Career180
Career180

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الجيزة (هجين)

تدريب

غير مطلوب الخبرة

Support in creating and editing content for social media, blog posts, and marketing materials related to Career 180 events.Support in planning and executing marketing campaigns for each event to help achieve attendance and registration targets.Conduct market and trend research on event marketing and audience engagement to inspire new campaign ideas.Coordinate with designers and content creators to ensure event marketing materials are delivered on time and aligned with event branding.Help manage event-related content across social media accounts (Instagram, TikTok, LinkedIn, etc.), including scheduling and posting.Participate in brainstorming sessions for new event promotion strategies and initiatives.Support on-site marketing activities during events, including branding visibility and attendee engagement.Assist in coordinating with influencers to help expand event promotion reach.
عرض الوظيفة
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متبقي 28 يومًا

القاهرة (هجين)

دوام كامل

+3 سنة

Lead and manage the Media Team across Motion Graphics, Videography, and Video Editing.Manage the end-to-end media production workflow from briefing and planning to production and final delivery.Set clear team objectives, KPIs, priorities, and performance standards.Plan and allocate resources across Motion, Videography, and Editing based on project requirements, priorities, and team capacity.Establish, standardize, and continuously improve media processes and workflows.Ensure the quality, consistency, and brand alignment of all media outputs.Collaborate with Marketing, Content, Events, Partnerships, Product, Technology, and other teams to support company-wide initiatives.Drive innovation across media formats, production techniques, AI tools, and emerging technologies.Coach, develop, and grow Media Team members through continuous feedback, learning, and performance management.Identify operational gaps and implement solutions to improve productivity, efficiency, and quality.Build and maintain a scalable media operation capable of supporting increasing content demands and the company’s regional expansion.Establish a scalable media operation with the processes, resources, and capabilities needed to support growing content demands and regional expansion.Create a team culture that encourages ownership, teamwork, creativity, innovation, and continuous learning.
عرض الوظيفة
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منذ شهرين

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متبقي 28 يومًا

القاهرة (هجين)

دوام كامل

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Plan and execute marketing campaigns for each Career 180 event to achieve targeted attendance numbers.Design, schedule, and optimize social media campaigns to increase engagement (likes, shares, comments) and registrations.Collaborate with the events team to ensure all marketing materials are delivered on time and match event branding.Produce engaging content (social posts, graphics, videos) that drives event awareness and participation.Coordinate with external influencers to maximize event promotion reach.Monitor and report on event registrations, attendance, and participant engagement; recommend improvements for future events.Support on-site event marketing to ensure branding visibility and attendee engagement.
عرض الوظيفة