نظرة عامة على الوظيفة
- مستوي الخبرة
- +1 سنة
- نوع العمل
- دوام كامل
- نوع مكان العمل
- Not specified
- الموقع
- الجيزة
- Job function
- المبيعات وتطوير الأعمال
- اخر موعد للتقديم
- 20 أكتوبر 2024
عن الوظيفة
Leads the customer service and support teams to ensure top-tier service and satisfaction. The role involves creating and implementing strategies to improve the overall customer experience, resolve customer issues efficiently, and develop a customer-centric culture within the organization.
المتطلبات
- 2+ years of experience in customer service or a similar role
- Strong leadership and team management skills
- Excellent problem-solving and communication abilities
- Experience in setting and monitoring customer service KPIs
- Ability to handle escalated customer concerns with empathy and professionalism
المهارات
المبيعات وتطوير الأعمال
