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Egyptian Food Bank

Call Center Manager

Egyptian Food Bank · القاهرة

دوام كامل

+5 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+5 سنوات
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
القاهرة
Job function
خدمة العملاء
اخر موعد للتقديم
03 سبتمبر 2024

عن الوظيفة

Responsible for supervising operations of outbound calls, performance of agents and motivate, train & coach outbound agents to achieve desired service levels and goal assigned by director
Job responsibilities:

المتطلبات

• Minimum of 5 years experience in call center field or any other related customer service experience. • Very good communication & negotiation skills. • Ability to lead, coach & motivate a team • Fair English written & spoken • Ability to handle team conflicts & solve problems. • Proficient in relevant computer applications and call center systems • Must be able to manage several things at once without making mistakes

المهارات

خدمة العملاء