Job Overview
- Experience Level
- +5 years
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Customer Service
- Application Deadline
- 03 September 2024
About the Role
Responsible for supervising operations of outbound calls, performance of agents and motivate, train & coach outbound agents to achieve desired service levels and goal assigned by director
Job responsibilities:
Requirements
• Minimum of 5 years experience in call center field or any other related customer service experience. • Very good communication & negotiation skills. • Ability to lead, coach & motivate a team • Fair English written & spoken • Ability to handle team conflicts & solve problems. • Proficient in relevant computer applications and call center systems • Must be able to manage several things at once without making mistakes
Skills
Customer Service