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Gameball

Customer Happiness Specialist

Gameball · القاهرة

دوام كامل

+1 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+1 سنة
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
القاهرة
Job function
خدمة العملاء
اخر موعد للتقديم
31 مايو 2022

عن الوظيفة

  • Actively manage the happiness of our customers

  • Ability to understand Gameball product features and use cases to become a product expert

  • Effectively resolve customer inquiries in a considerate and timely manner

  • Ability to build weekly reports about customer issues and inquiries to help product and customer success teams enhance our customer experience

  • Identify, escalate and prioritize bugs found in the system based on the customer feedback

  • Upsell Gameball features and services for low tier customers

  • Collect positive customer reviews to increase Gameball apps credibility and rates


Job responsibilities:

المتطلبات

Years of Experience: 1-2 years
Qualifications: Bachelor’s Degree in Business Administration, Marketing, or any relevant field

المهارات

خدمة العملاء