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zumrafood

Customer support

zumrafood · القاهرة

دوام كامل

غير مطلوب الخبرة

نظرة عامة على الوظيفة

مستوي الخبرة
غير مطلوب الخبرة
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
القاهرة
Job function
خدمة العملاء
اخر موعد للتقديم
16 مارس 2025

عن الوظيفة

Maintain a positive, empathetic, and professional attitude toward customers at all times. 
Respond promptly to customer inquiries 
Communicate with customers through various channels. 
Acknowledge and resolve customer complaints. 
Know our products inside and out so that you can answer questions. 
Processing orders, forms, applications, and requests. 
Keep records of customer interactions, transactions, comments, and complaints. 
Communicate and coordinate with colleagues as necessary. 
Provide feedback on the efficiency of the customer service process. 
Ensure customer satisfaction and provide professional customer support. 

المتطلبات

No experience needed 
V.good command of English(B2) 
V. good computer skills 
Excellent communication and problem-solving skills 
Multi-tasking abilities 
Flexible with rotational shifts and days off

المهارات

خدمة العملاء