Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Customer Service
- Application Deadline
- 16 March 2025
About the Role
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Respond promptly to customer inquiries
Communicate with customers through various channels.
Acknowledge and resolve customer complaints.
Know our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments, and complaints.
Communicate and coordinate with colleagues as necessary.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Requirements
No experience needed
V.good command of English(B2)
V. good computer skills
Excellent communication and problem-solving skills
Multi-tasking abilities
Flexible with rotational shifts and days off