نظرة عامة على الوظيفة
- مستوي الخبرة
- غير مطلوب الخبرة
- نوع العمل
- دوام كامل
- نوع مكان العمل
- Not specified
- الموقع
- القاهرة
- Job function
- خدمة العملاء
- اخر موعد للتقديم
- 30 نوفمبر 2022
عن الوظيفة
Answers facebook messages and comments
Answers instagram comments and messages
Answers customer calls
Handles customer problems and comes up with solutions to their problems
Communicates with the operations team to solve any customer problems
Logs orders and customer requests
Answers customer emails
Answers website chat
Follows up on customer problems till its solved
Communicates with management the feedback from customers
Job responsibilities:
المتطلبات
Bachelor’s Degree or above Great communication skills Great problem-solving skills Excellent command of English & Arabic both written & spoken Fast typing skills Ability to work under pressure Strong work Ethics is a must Able to speak with customers in a calm, enthusiastic and friendly tone of voice Flexible with changes in business needs & processes Experience working with an E-commerce business is a plus Experience working with google sheets is a plus Team Player Attention to detail