نظرة عامة على الوظيفة
- مستوي الخبرة
- +1 سنة
- نوع العمل
- دوام كامل
- نوع مكان العمل
- Not specified
- الموقع
- Not specified
- Job function
- التعليمية و التدريبية
- اخر موعد للتقديم
- 15 سبتمبر 2024
عن الوظيفة
Training Delivery (Includes but is not limited to) Create training plans Review training material Create assessments Ensure all trackers are updated following the standards Provide all needed reports following the standards Ensure all updates are delivered to the agents Training Needs Analysis (Includes but is not limited to) Create TNA for LOBs with poor performance Create assessment for all LOBs if needed Stakeholder Communication; internal and external Maintain records/reports/trackers and prepare statistical reports as needed Works closely with operations to assess training needs and deliver required new and refresher classes
المهارات
التعليمية و التدريبية