نظرة عامة على الوظيفة
- مستوي الخبرة
- +4 سنوات
- نوع العمل
- دوام كامل
- نوع مكان العمل
- في المكتب
- الموقع
- الشرقية
- Job function
- تكنولوجيا المعلومات والتكنولوجيا
- اخر موعد للتقديم
- 10 يونيو 2025
عن الوظيفة
An IT Help Desk professional is responsible for providing technical support and assistance to users experiencing issues with computer systems, software, and hardware. This role involves troubleshooting problems, offering solutions, and ensuring users can effectively utilize technology.
المتطلبات
Qualifications:
- Proven experience as a help desk technician or other customer support role.
- Tech-savvy with working knowledge of office automation products, databases, and remote control.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Customer-oriented and patient when dealing with users.
Skills:
- Technical Support
- Troubleshooting
- Problem Resolution
- Communication
- Customer Service
- Documentation
- Remote Control
- Office Automation Products
المهارات
تكنولوجيا المعلومات والتكنولوجيا