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IST Networks

Multi-Skill Customer Service - English

دوام كامل

غير مطلوب الخبرة

نظرة عامة على الوظيفة

مستوي الخبرة
غير مطلوب الخبرة
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
Not specified
Job function
خدمة العملاء
اخر موعد للتقديم
04 سبتمبر 2024

عن الوظيفة

• Handling Customers regarding Mobile and Home services regarding mobile, landline, ADSL and IPTV services and complains. • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction. • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information. • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines. • Collaborate with the managers to stay informed about changes in company rules and new projects. • Collaborate with the technical team to solve ongoing issues with a product or service.
Job responsibilities:

المهارات

خدمة العملاء