Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Customer Service
- Application Deadline
- 04 September 2024
About the Role
• Handling Customers regarding Mobile and Home services regarding mobile, landline, ADSL and IPTV services and complains.
• Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
• Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
• Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
• Collaborate with the managers to stay informed about changes in company rules and new projects.
• Collaborate with the technical team to solve ongoing issues with a product or service.
Job responsibilities:
Skills
Customer Service