نظرة عامة على الوظيفة
- مستوي الخبرة
- غير مطلوب الخبرة
- نوع العمل
- دوام كامل
- نوع مكان العمل
- Not specified
- الموقع
- Not specified
- Job function
- خدمة العملاء
- اخر موعد للتقديم
- 14 مارس 2026
عن الوظيفة
- Supervise day-to-day operations and ensure tasks are completed on time
- Lead, coach, and support team members to achieve performance targets
- Monitor KPIs such as productivity, quality, and service levels
- Identify operational issues and implement process improvements
- Coordinate with other departments to ensure smooth workflow
- Handle escalations and support problem resolution
- Prepare operational reports and performance updates
- Ensure compliance with company policies and procedures
المتطلبات
- Experience in Bpo for 2 years
المهارات
خدمة العملاء