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Noqood

Relationship officer

Noqood · القاهرة

دوام كامل

+1 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+1 سنة
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
القاهرة
Job function
المبيعات وتطوير الأعمال
اخر موعد للتقديم
31 مايو 2022

عن الوظيفة

•         Calling potential customers to explain company products and encourage purchases.

•         Developing and sustaining long-lasting relationships with customers.

•         Answering customers' questions and escalating complex issues to the relevant departments as needed.

•         Developing in-depth knowledge of company products.

•         Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.

•         Collaborating with the marketing department to ensure that the company is reaching its target audience.

•         Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.

•         Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.

•         Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

•         Establishes monthly and weekly sales plans

•         Commercial efforts (number of sales contacts generated, sales efforts with prospects vs. existing clients., sales cycle time, conversion rate,), based on the analysis of call reports and sales pipeline report

•         Quality of client portfolio (portfolio saturation, portfolio diversification, collection timeliness,)

•         Adherence to internal policies and procedures (e.g. writing meaningful call reports)


Job responsibilities:

المتطلبات

•         Bachelor's degree in business administration, business management, marketing, or related field is preferred.

•         Years working experience.

•         Strong analytical and problem-solving skills.

•         Excellent negotiation and consultative sales skills.

•         Effective communication skills.

•         Exceptional customer service skills.

المهارات

المبيعات وتطوير الأعمال

وظائف مشابهة

Career180

Career180

منذ شهرين

Customer Support Representative
متبقي 16 يومًا

القاهرة (هجين)

دوام كامل

+1 سنة

Respond to users' inquiries and resolve issues in a timely, professional, and friendly manner.Handle incoming messages across the company's communication channels.Investigate and resolve user concerns, escalating complex cases when necessary.Follow up with users to ensure their issues are resolved.Maintain accurate records of inquiries, issues, and resolutions.Report recurring issues, user feedback, and common inquiries to the relevant team.Ensure a positive and professional experience for all users.