Job Overview
- Experience Level
- +1 year
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Sales and Business Development
- Application Deadline
- 31 May 2022
About the Role
• Calling potential customers to explain company products and encourage purchases.
• Developing and sustaining long-lasting relationships with customers.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.
• Establishes monthly and weekly sales plans
• Commercial efforts (number of sales contacts generated, sales efforts with prospects vs. existing clients., sales cycle time, conversion rate,), based on the analysis of call reports and sales pipeline report
• Quality of client portfolio (portfolio saturation, portfolio diversification, collection timeliness,)
• Adherence to internal policies and procedures (e.g. writing meaningful call reports)
Job responsibilities:
Requirements
• Bachelor's degree in business administration, business management, marketing, or related field is preferred.
• Years working experience.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.
