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NOK Human Capital

Senior Client Management Specialist

NOK Human Capital ·

دوام كامل

+2 سنة

نظرة عامة على الوظيفة

مستوي الخبرة
+2 سنوات
نوع العمل
دوام كامل
نوع مكان العمل
Not specified
الموقع
Not specified
Job function
المبيعات وتطوير الأعمال
اخر موعد للتقديم
14 مارس 2026

عن الوظيفة

 

  • Support management in overseeing client accounts and meeting agreed service requirements.
  • Handle daily client communication, inquiries, and service requests professionally.
  • Coordinate with recruitment and operations teams to prioritize and deliver job orders on time.
  • Maintain and update client reports, job order status, and service performance metrics.
  • Ensure accurate data entry and updates in CRM and ATS systems.
  • Follow up with internal teams on shortlists, onboarding documents, and operational deliverables.
  • Prepare operational and performance reports and identify process improvement opportunities.
  • Address and resolve client issues, escalating complex cases when necessary.

 

المهارات

المبيعات وتطوير الأعمال

وظائف مشابهة

Career180

Career180

منذ شهرين

Customer Support Representative
متبقي 16 يومًا

القاهرة (هجين)

دوام كامل

+1 سنة

Respond to users' inquiries and resolve issues in a timely, professional, and friendly manner.Handle incoming messages across the company's communication channels.Investigate and resolve user concerns, escalating complex cases when necessary.Follow up with users to ensure their issues are resolved.Maintain accurate records of inquiries, issues, and resolutions.Report recurring issues, user feedback, and common inquiries to the relevant team.Ensure a positive and professional experience for all users.