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NOK Human Capital

Senior Client Management Specialist

NOK Human Capital ·

Full-time

+2 years

Job Overview

Experience Level
+2 years
Employment Type
Full-time
Workplace Type
Not specified
Location
Not specified
Job function
Sales and Business Development
Application Deadline
14 March 2026

About the Role

 

  • Support management in overseeing client accounts and meeting agreed service requirements.
  • Handle daily client communication, inquiries, and service requests professionally.
  • Coordinate with recruitment and operations teams to prioritize and deliver job orders on time.
  • Maintain and update client reports, job order status, and service performance metrics.
  • Ensure accurate data entry and updates in CRM and ATS systems.
  • Follow up with internal teams on shortlists, onboarding documents, and operational deliverables.
  • Prepare operational and performance reports and identify process improvement opportunities.
  • Address and resolve client issues, escalating complex cases when necessary.

 

Skills

Sales and Business Development

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