Mohamed ElMasry

Engineer and entrepreneur with a track record of building tech products used by millions worldwide. I’ve led global teams and managed complex programmes across industries and markets. 
 
Currently CEO and co-founder of Tactful AI, a UK-based company redefining customer experience through an AI-powered omnichannel platform. We help businesses streamline digital engagement, automate service workflows, and deliver faster, smarter support—without the complexity. 
 
I’m passionate about building meaningful technology, empowering teams, and solving real-world problems that improve how people connect with businesses.