Job Overview
- Experience Level
- +2 years
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Project Management
- Application Deadline
- 16 March 2025
About the Role
• Acts as the primary relationship owner for an assigned group of client accounts.
• Ensures clients derive maximum value from our services.
• Prepares implementation plans and lead client on-boarding; present content strategy and annual plan.
• Works closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup.
• Delivers weekly, monthly, and quarterly status and results presentations to internal and external teams.
• Regularly evaluates the quality of content, managing external content creation, editorial, and strategy resources.
• Identifies new opportunities from within existing accounts, partnering with the Sales team to aid in increasing revenue.
• Ensures a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.
• Analytical: analyze data and use it to make strategic decisions.
• Adaptability: adapt to changes and work in a dynamic environment.
• Problem Solving: identify the problems and come up with effective solutions.
• Multi-tasking: handle multiple priorities at once.
• Organizational: keep things organized and manage resources effectively.
• High Energy: maintain a high level of activity and productivity.
• Team Management: manage a team effectively.
• Customer Advocacy: interact with clients effectively and ensure customer satisfaction. Deep understanding of customer needs and ability to offer solutions
• Project Management: manage projects effectively, ensuring that they are completed on time and within budget.
• Detail-Oriented: Paying attention to details and ensuring accuracy in all tasks.
• Prioritization: prioritize tasks based on their importance and deadlines.
• Strategic Perspective: think strategically and make decisions that align with the company’s long-term goals.
• Negotiation: negotiate effectively to achieve desired outcomes.
Requirements
• Acts as the primary relationship owner for an assigned group of top-tier client accounts.
• Ensures clients derive maximum value from our services.
• Prepares implementation plans and lead client on-boarding; present content strategy and annual plan.
• Works closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup.
• Delivers weekly, monthly, and quarterly status and results presentations to internal and external teams.
• Regularly evaluates the quality of content, managing external content creation, editorial, and strategy resources.
• Identifies new opportunities from within existing accounts, partnering with the Sales team to aid in increasing revenue.
• Ensures a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.
• Analytical: analyze data and use it to make strategic decisions.
• Adaptability: adapt to changes and work in a dynamic environment.
• Problem Solving: identify the problems and come up with effective solutions.
• Multi-tasking: handle multiple priorities at once.
• Organizational: keep things organized and manage resources effectively.
• High Energy: maintain a high level of activity and productivity.
• Team Management: manage a team effectively.
• Customer Advocacy: interact with clients effectively and ensure customer satisfaction. Deep understanding of customer needs and ability to offer solutions
• Project Management: manage projects effectively, ensuring that they are completed on time and within budget.
• Detail-Oriented: Paying attention to details and ensuring accuracy in all tasks.
• Prioritization: prioritize tasks based on their importance and deadlines.
• Strategic Perspective: think strategically and make decisions that align with the company’s long-term goals.
• Negotiation: negotiate effectively to achieve desired outcomes.