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Waffarha

Back Office Agent

Waffarha · Cairo

Full-time

+3 years

Job Overview

Experience Level
+3 years
Employment Type
Full-time
Workplace Type
Not specified
Location
Cairo
Job function
Customer Service
Application Deadline
31 December 2022

About the Role

Handling Cases through calls, e-mailing, and web chatting.



Job responsibilities:

Ticketing and Problem-Solving.

Sending and receiving emails.

Requirements

Max age 30.

Very Good in English. 

Back office experience is a plus.

Excellent Business Email writing.

Excellent typing skills and speed of 30 words per minute

5 working days & 2 days off.

9 working hours rotational shifts.

Skills

Customer Service