Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Customer Service
- Application Deadline
- 14 March 2026
About the Role
- Handle customer calls professionally and efficiently
- Respond to inquiries, complaints, and service requests
- Provide accurate information about products, services, and policies
- Document interactions and update customer records in systems
- Follow call scripts, procedures, and compliance guidelines
- Escalate complex cases to supervisors when necessary
- Meet KPIs such as quality, productivity, and customer satisfaction
Skills
Customer Service