Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Customer Service
- Application Deadline
- 08 August 2022
About the Role
As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:
• handling incoming inquiries from customers via the phone, email and on online,
• providing support for customers to effectively resolve their queries,
• using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,
• updating our systems with complete and accurate details regarding your customer interactions. Benefits:
• Competitive salary
• A bright, modern, and exciting place to work, with excellent staff facilities
• Performance related pay
• Voluntary Medical plan
• Transportation allowance
• Life insurance • Annual reward and recognition events
• Holiday pay
• Access to training and development opportunities
Salary : 9K to 12K EGP
Job responsibilities:
Requirements
We know that customer service isn’t for everyone. To be considered for this role, we’ll need you to have the following:
• Excellent communication and interpersonal skills (written & verbal) • High school diploma
• 3 -6 six months of relevant Customer Service experience (preferred) • Highly motivated and strong work ethic
. • Courteous, friendly, and professional manner • Strong computer skills and attention to detail
• Ability to work to deadlines and targets
• Flexibility in your approach to work to meet the changing needs of the business
• Ability to work as a team member, as well as independently This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.
Hours: 40 hours/week on a rotational shift pattern.