Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Customer Service
- Application Deadline
- 16 October 2025
About the Role
- Handle customer inquiries and support requests in English via phone, email, and chat, ensuring prompt and professional responses.
- Provide accurate information about products and services, resolving issues to achieve customer satisfaction.
- Maintain records of customer interactions, feedback, and complaints in the CRM system.
- Collaborate with internal teams to escalate complex cases and contribute to service quality improvements.
Skills
Customer Service