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VOIS

Customer Care Advisor - German Speakers

VOIS · Cairo

Full-time

No experience needed

Job Overview

Experience Level
No experience needed
Employment Type
Full-time
Workplace Type
Not specified
Location
Cairo
Job function
Customer Service
Application Deadline
16 October 2025

About the Role

  • Assist customers in German via phone, email, and chat, delivering clear and professional support.
  • Resolve inquiries and complaints efficiently while ensuring a high level of customer satisfaction.
  • Document interactions, feedback, and issues accurately in the CRM system.
  • Coordinate with internal teams to escalate complex cases and improve service processes.

Skills

Customer Service