Job Overview
- Experience Level
- +1 year
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Customer Service
- Application Deadline
- 14 March 2026
About the Role
- Handle customer interactions via phone, email, chat, or social media
- Respond to inquiries, complaints, and requests in a timely and professional manner
- Provide accurate information about products, services, and processes
- Resolve customer issues and escalate complex cases when needed
- Maintain detailed records of customer interactions in systems
- Meet performance targets such as quality, productivity, and customer satisfaction
- Follow company policies, procedures, and service standards
Requirements
- Experience in Bpo for 2 years
Skills
Customer Service