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Tafaseel

Customer Service Agent (Arabic)

Tafaseel · Cairo

Full-time

No experience needed

Job Overview

Experience Level
No experience needed
Employment Type
Full-time
Workplace Type
Not specified
Location
Cairo
Job function
Customer Service
Application Deadline
26 September 2025

About the Role

Respond to customer inquiries in Arabic via phone, chat, or email
Handle complaints and provide appropriate solutions and alternatives
Maintain a positive and professional attitude at all times
Record customer interactions and follow up when necessary 

Requirements

 Fluency in Arabic (spoken and written)
Good communication and interpersonal skills
Customer-focused mindset
Prior experience is an advantage
Willingness to work on rotational shifts 

Skills

Customer Service