Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Customer Service
- Application Deadline
- 14 March 2026
About the Role
- Handle customer interactions
- Respond to inquiries, complaints, and service requests promptly and professionally
- Provide clear and accurate information about products, services, and policies
- Resolve customer issues efficiently and escalate complex cases when required
- Record and update customer interactions in CRM or internal systems
- Meet KPIs such as customer satisfaction, quality, and productivity
- Follow company procedures and service guidelines
Skills
Customer Service