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IS&T
IS&T Vacancy

Customer Service Executive - English

IS&T

Employment Type: Full-time

Posted since: 1 year ago

Job description
• Handling Customers regarding Mobile and Home services regarding mobile, landline, ADSL and IPTV services and complains.
Job responsibilities:
• Handling Customers regarding Mobile and Home services regarding mobile, landline, ADSL and IPTV services and complains. • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction. • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information. • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines. • Collaborate with the managers to stay informed about changes in company rules and new projects. • Collaborate with the technical team to solve ongoing issues with a product or service.
Required Experience, Skills and Qualifications
• Graduates ONLY + Military certificate for Males. • Excellent communication and presentation skills. • Excellent customer handling skills.
This vacancy is not available for applying anymore.
Related courses
All courses
Customer Experience
Customer Experience
  • Lectures
  • 53m
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