Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Customer Service
- Application Deadline
- 03 September 2024
About the Role
Greet & welcome walk-in branch clients while ensuring the highest levels of service and optimum client wait time to positively affect client’s overall experience.
Handles all clients’ quick enquires and straight thru requests.
Manage clients’ complaints & work on speed solutions with concerned teams to avoid any potential escalation/dissatisfaction
Job responsibilities:
Requirements
0 - 1 years in a branch environment. Fair knowledge in various banking roles including retail banking, branch operations, etc. Both spoken and written communication skills.
Skills
Customer Service