Job Overview
- Experience Level
- +4 years
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Operations and Supply Chain
- Application Deadline
- 01 September 2022
About the Role
Description
About Nana:
Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.
Highlights:
Nana funding: $79M
Current funding stage: Series C
Nana is backed by: STV, MEVP, SVC, Impact46, FIM Partners, Jahez, Sunbulah group, FAITH Capital, Wamda Capital, Quencia Capital, Watar Partners, and more.
Responsibilities:
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Ensure high levels of customers satisfaction through excellent service.
- Complete store administration and ensure compliance with policies and procedures.
- Maintain outstanding store condition and visual merchandising standards.
- Report on buying trends, customer needs, profits etc.
- Propose innovative ideas to increase market share.
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Deal with all issues that arise from staff or customers (complaints, grievances etc).
- Be a shining example of well behavior and high performance.
- Additional store manager duties as needed.
Requirements
- BS degree in Business Administration or relevant field.
- 3-5 years of retail sales required; retail management experience and a college degree preferred.
- Excellent organizational, time management, prioritization, and multitasking skills.
- Experience with interviewing, hiring and evaluating candidates, and assessing employee performance.
- Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers.
- Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all workfloor duties.
- Able to give clear directions and set expectations for staff.
Job responsibilities:
Skills
Operations and Supply Chain