hero section cover
LATT

IT Help Desk Technicians

LATT ·

Full-time

+3 years

Job Overview

Experience Level
+3 years
Employment Type
Full-time
Workplace Type
Not specified
Location
Not specified
Job function
IT & Tech
Application Deadline
13 March 2025

About the Role

•    Monitor or optimize the performance, security, backup, and recovery of the database.
•    Proficiency with VPN networks, firewalls, encryption, and other aspects of network security technologies.
•    Diagnose and troubleshoot technical issues, including account setup and network configuration.
•    Handling network issues including hardware and software.
•    Support, document and monitor the IT Helpdesk.
•    Performing daily and monthly checklists and Reports.
•    Upgrading the network infrastructure.
•    Provide needed support for Printers, PCs, Handhelds and Tablet devices to ensure smooth work flow.

Requirements

•    Excellent English skills.
•    Problem solving, priority setting and time management skills.
•    Possess a professional image and excellent communication skills with the ability to interact effectively with internal and external business partners and employees at all levels.
•    Able to coordinate multiple tasks to successful completion with little or no supervision.
•    Use sound judgment and problem-solving skills.
•    Values team work in terms of sharing information.

Required Qualifications:
•    Bachelor degree in Information Technology/Computer Science.
•    Knowledge of IT principles, concepts, and methods; systems testing and evaluation principles, methods, and tools; IT security principles and methods; Internet technologies; and/or emerging information technologies.

Skills

IT & Tech