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ADCB PJSC

Manager – Customer Contact Services

ADCB PJSC ·

Full-time

No experience needed

Job Overview

Experience Level
No experience needed
Employment Type
Full-time
Workplace Type
Not specified
Location
Not specified
Job function
Customer Service
Application Deadline
19 July 2025

About the Role

Supervise contact centre operations, manage team performance, oversee service quality, drive continuous improvement, and ensure policy compliance.

Requirements

University degree, 5+ years in contact center leadership, strong people and risk management skills, customer service certification preferred.

Skills

Customer Service