Job description

· Engineer, design, deploy and configure LAN/WAN architectures including switches (L2/L3), routers, load balancers, VPNs, firewalls, wireless controllers, and access points. · Provide lead support and troubleshooting for IP technologies, including but not limited to, voice and data network connectivity, routing protocols (BGP, OSPF, etc.), VPNs, SIP, and QoS. · Provide lead support and troubleshooting for Layer 2/3 technologies, including but not limited to, Ethernet (Switched, FastE, GigE), Spanning Tree, VLANs, STP, Trunking, · Provide lead support and troubleshooting for application delivery technologies such as local and global load balancers (LTM/GTM), WAN optimizers, etc. · Administer and maintain various IT network security control systems such as firewalls, intrusion prevention systems, virtual private networks, and end point protection. · Configuration, deployment, maintenance of VoIP system components and software · Troubleshoot and repair network-related problems collaborating with cross-functional teams, third parties and key stakeholders. · Ensure that network links and equipment are properly monitored and that alerts are addressed in a timely manner. · Provide level 2 technical support for problems identified on the network and to support the implementation of new solutions. · Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems. · Manage optimal operation of, WAN Optimizers, Load Balancers, and VPN Gateways · Implementation and troubleshooting of monitoring tools like Solarwinds · Take part in the design and implementation of new solutions and improving resilience of the current environment. · Monitor utilization trends, manage network performance, and assure maximum uptime; Perform technical tuning of the network systems to improve performance. · Manages vendor relationships in all related technologies (HW, SW, Data and SIP Circuits, etc.) so that services are delivered to us effectively and efficiently. · Participate in development of design and architectural strategy to include technology standardization and modernization. · Establish and maintain regular written and verbal communications with stakeholders, department heads, and end users regarding pertinent network activities. · Documentation - Create and maintain documentation as it relates to network configuration, network mapping, and IT network processes and procedures. · Plan, test and respond to Business Continuity and Disaster Recovery events. · Actively participate in Off-Hour Operations, Weekend Work and On-Call Rotation Shifts to provide 24 x 7 support. · IT Service Management – Good understanding of ITIL best practices and SLAs · Maintain knowledge of networking related topics, including emerging technologies, industry best practices, and regulatory/compliance related concerns

Required Experience, Skills and Qualifications

BSc in a technical field · Vendor Technical Certification · 3-4 Years of professional networking experience · Firewalls: PaloAlto, · L2/L3 Network: Cisco, Brocade, Extreme Networks · Network Load balancer: BigIP F5 LTM, GTM, APM, and AFM. · WAN Optimization: Riverbed · Monitoring Tools: SolarWinds · Wireless: Cisco, Extreme Networks · Unified Communication: Genesys PureCloud, Microsoft Skype for Business and Polycom · Sound knowledge in Cloud Infrastructure and their services.