Job Overview
- Experience Level
- +1 year
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Operations and Supply Chain
- Application Deadline
- 08 February 2025
About the Role
- Implement new processes.
- Monitoring all operations metrics with solid reporting “Actionable insights.
- Maintain effective work streams by working with the different internal departments.
- Conduct an Audit to ensure compliance with operations process & procedures and performance reviews. •Understand business needs and objectives. •Reviewing Quality, Training & operations performance standards.
- Ensure that the team implements company values, and objectives and follows all policies, regulations and procedures according to COPC standards.
- Stay up to date on new trends & operations performance best practices.
- Analyzing data to identify areas of improvement in the organization, such as customer satisfaction, employee retention rates, or operational costs.
- Reviewing tasks, responsibilities, objectives and KPIs for the team members that will help to fulfill the departmental objectives as well as the corporate objectives.
- Conduct Training sessions, mentoring, and guiding team members in new processes according to COPC standards.
- Analyze & gather data & requirements and assess process change using interviews, document analysis, workshops, surveys, and workflow analysis.
- Implement COPC principles and processes across the company. •Cooperate with the internal department to enhance productivity, and staff satisfaction & identify opportunities for cost reduction.
- Provide feedback and recommendations to the management.
- Cooperate with stakeholders to set an action plan for each account according to RACI model and follow up to ensure the progress within the deadline.
- Support ongoing improvement efforts to meet and exceed customer requirements in a fast-paced environment.
- Performs miscellaneous job-related duties as assigned.
Skills
Operations and Supply Chain