Job Overview
- Experience Level
- +5 years
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Banking, Finance, & Accounting
- Application Deadline
- 21 October 2024
About the Role
- To deliver exceptional retail business performance through sales performance, excellent customer servicing, query resolution.
- To deliver challenging Premier sales and service targets
- To provide expert support and advice to Premier customers, non-customers and colleagues, responding to referrals and introductions
- Receive customer complaints, record it and take all reasonable steps to resolve the complaint in the eyes of our customers
Requirements
– Drive and deliver exceptional sales performance by identifying and meeting customer needs through selling, cross selling of Premier products & services through acting as an advisor to SME clients and/or retail clients.
- 80% of time is dedicated towards sales .
- Own and manage customer queries and complaints by taking ownership and resolving in a timely manner.
- Run a business portfolio that maximizes opportunities and generates strong growth and good, sustainable returns over the business cycle.
- Prepare presentations for potential clients and attend to client meetings to present bank products to enhance sales.
- Achieve volume and revenue goals via the combination of customer acquisition and relationship widening; in addition to growing network of clients through using diverse sources.
- Deliver world class customer service practices and ensure adherence to AWBE Service standards to all AWBE customers
Skills
Banking, Finance, & Accounting
