Job Overview
- Experience Level
- +2 years
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Quality
- Application Deadline
- 01 June 2022
About the Role
We’re looking for a highly motivated Quality Assurance Lead who wants to join an international start-up and take on the
challenge of their life! Our vision is to build the world’s best company, therefore we need to build the world’s best team.
Capiter is a b2b marketplace that brings together FMCGs, Wholesalers and merchants to the same platform, enabling
merchants to order their products through the e-commerce platform and receive credit on their purchases. As of today
it’s serving +20k merchants and +150 FMCGs and wholesalers.The focus is to create value for merchants and improve
their income.
We are a versatile team of close to 100 problem solvers who love making the impossible possible. We strive for a diverse
and entrepreneurial company culture with people who are curious and want to be the best at what they do.
We are backed by top tier VC’s such as Shrooq Partners, MSA and some of the most successful entrepreneurs in the middle east
Job responsibilities:
Manage and Mentor QA team.
● Create quality measurements to track improvement in services provided to our merchants.
● Execute quality improvement testing and activities.
● Develop quality assurance standards and company processes for on ground teams.
● Ensure products & Services meet merchant expectations and demand.
● Create reports documenting errors/investigations and issues for fixing.
● Work closely with other stakeholders to improve existing products and services.
● Maintain standards for reliability and performance
Requirements
Manage and Mentor QA team.
● Create quality measurements to track improvement in services provided to our merchants.
● Execute quality improvement testing and activities.
● Develop quality assurance standards and company processes for on ground teams.
● Ensure products & Services meet merchant expectations and demand.
● Create reports documenting errors/investigations and issues for fixing.
● Work closely with other stakeholders to improve existing products and services.
● Maintain standards for reliability and performance