Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- Quality
- Application Deadline
- 14 January 2026
About the Role
We are looking for a detail-oriented and analytical Quality Specialist to join our customer service team. The Quality Specialist will be responsible for monitoring, evaluating, and improving the quality of customer service interactions, ensuring that our team provides exceptional service that meets or exceeds company standards. This role involves assessing customer service performance, identifying areas for improvement, and providing actionable feedback and coaching to enhance the overall customer experience.
Skills
Quality