Job Overview
- Experience Level
- +1 year
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Customer Service
- Application Deadline
- 06 November 2023
About the Role
Call center agents are responsible for handling incoming and outgoing phone calls, and providing customer service to clients and customers. Some specific responsibilities of call center agents
Job responsibilities:
Answer incoming calls and respond to customer’s emails
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Requirements
Work in team Sales Microsoft Office Skills
Skills
Customer Service