Job Overview
- Experience Level
- +3 years
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Cairo
- Job function
- IT & Tech
- Application Deadline
- 03 September 2024
About the Role
Create application monitoring and reporting
Monitor performance, availability and capacity
Provide 24x7 continuous service availability and support for all applications
Handle service request, trouble tickets, incidents and problems management including implementation of workarounds and changes
Maintain proper set up of hardware, network, server, middleware, storage, databases needed for operating the secured applications to meet the availability and performance targets (KPIs).
Contribute to process and tool improvements by providing requirements for support tools
Share best practices and tools with other teams contributing to the overall effectiveness of IT and the organization as a whole
Job responsibilities:
Requirements
Bachelor’s degree in computer science or equivalent Minimum 3 to 5 years of experience in Platform Management, Application support and ticketing system Strong knowledge in DBMS ,SQL, PL/SQL and APIs calls (Json , XML) Familiar with Java, .Net programming language, shell & Perl scripts Experience in system administration (Linux & windows servers